Shipping policy

At Yacamim, we are committed to delivering your orders safely and efficiently. Please review our shipping policy below for important information regarding our shipping process.

1. Shipping Method

All orders are shipped exclusively via FedEx. This ensures reliable and trackable delivery for all international shipments.

2. Processing Time

Orders are processed within 2 business days after payment confirmation. Processing times may vary during peak seasons, holidays, or promotional periods.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

3. Delivery Time

Estimated delivery times vary depending on the destination and shipping service selected at checkout.

Please note that delivery times are estimates only and may be affected by factors beyond our control, including customs clearance, weather conditions, or carrier delays.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping method selected.

Any applicable taxes, duties, or import fees are the responsibility of the customer and may be charged upon delivery, depending on your country’s regulations.

5. Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Yacamim is not responsible for these additional charges, and we do not have control over these fees. Customers are advised to check with their local customs office for more information.

6. Tracking Your Order

All shipments include tracking through FedEx. You can monitor the status of your delivery using the tracking number provided in your shipping confirmation email.

7. Delivery Issues

Yacamim is not responsible for delays caused by the carrier, customs processes, or incorrect shipping information provided by the customer.

If you experience any issues with your shipment, please contact us so we can assist you in opening a claim with FedEx.

8. Lost Packages

In the event that a package is confirmed as lost by FedEx, we will offer a replacement or refund in accordance with our Refund Policy.

9. Incorrect Address

Orders shipped to an incorrect address provided by the customer are not eligible for refund or replacement.

10. Contact Us

If you have any questions regarding shipping, please contact our customer support team through our official channels.